Summary

This page will redirect you to all the problems we have identified in order to provide you with a quick and efficient resolution.

If you cannot find one of your issues or have a specific request, please refer to the page provided to contact our support.

⚙️ Installation and advice

• What configuration do you recommend for using my license ?

• I want to install one of your maps: how do I go about it ?

🎨 Tutorial of personalization

• I want to edit the textures of my map: How to do it ?

• I want to change the language of my map: What procedure should I follow ?

• I would like to import my own elements to one of your maps: is this possible ?

🧰 Problem Solving

• The lights in my map are strong: how can I fix it ?

• Objects appear in/on my map: how can I delete them ?

• When I'm in my map area, the environment flashes: how am I supposed to resolve it ?

• Some objects inside/outside the map do not spawn: how to fix this ?

• When I approach my map, my game crashes: What is this due to ?

• I have performance losses near my license: how can I improve performance ?

• I have an error on my map/crash when I modify something on it. How to do?

• My map changes when I move away from it or appears little by little: how is this done?